Services
Full Auditing Services-
Alexzander Consulting specializes in auditing telecommunications and data services for small, medium, and large companies. Before committing to a full audit, Alexzander Consulting will perform a sample audit of a scatter of bills across your company. From that sample you can decide if you are in need of a full audit. We perform a comprehensive audit outlining all of the current telecom services and telecom services in question, and we identify options to reduce or bring the current expense to market pricing. We verify circuits in use, identify unused local lines and circuits, and also detail over billed charges for negotiation with the carrier. Many times we find that the accounting department is paying bills that they do not understand or the IT department requests cancellations that do not happen and are still incurring cost.
Often firms with multiple locations do not understand why their phone bills are so different from one location to the next. They contract Alexzander Consulting on an hourly basis to review and audit their communications expenses and we identify where improvements can be made and costs cut. Many times there are unnecessary redundancies or poorly negotiated contracts within a multi-location business network.
Cost Reduction and Bill Management-
Once Alexzander Consulting has finished a full audit of your telecom and data services, we also offer cost reduction and bill management services. This entails working with the carriers on the changes that we suggested. We will fix all errors and reduce your costs for you. Alexzander Consulting takes all of the legwork out of cleaning up your businesses telecom and data expenses.
Outsource Solution for Back Office Telecom and Data Support -
Many companies need additional back office support, but do not want to commit to a full or part-time employee. Alexzander Consulting can provide back office support with a highly trained telecom and data team on an hourly as needed basis. Some of the services would include billing issues, project management of orders through completion, cancellation of old services once new services are installed, creation of trouble tickets, and follow through until resolution.
IT Department Partnering -
Alexzander Consulting can work with your staff to develop and negotiate telecom services for your entire organization in order to get the best possible pricing for your company. We can help you realize economies of scale in your service agreements and ensure that your telecom costs are accurately distributed across all offices and departments.
Customer Support -
Alexzander Consulting can provide continued periodic reviews of your telecom invoicing as your business and communications needs grow. Changes in staffing or simply the addition of the latest wireless devices to your system can trigger opportunities and pitfalls which we can guide you through.
Alexzander Consulting specializes in auditing telecommunications and data services for small, medium, and large companies. Before committing to a full audit, Alexzander Consulting will perform a sample audit of a scatter of bills across your company. From that sample you can decide if you are in need of a full audit. We perform a comprehensive audit outlining all of the current telecom services and telecom services in question, and we identify options to reduce or bring the current expense to market pricing. We verify circuits in use, identify unused local lines and circuits, and also detail over billed charges for negotiation with the carrier. Many times we find that the accounting department is paying bills that they do not understand or the IT department requests cancellations that do not happen and are still incurring cost.
Often firms with multiple locations do not understand why their phone bills are so different from one location to the next. They contract Alexzander Consulting on an hourly basis to review and audit their communications expenses and we identify where improvements can be made and costs cut. Many times there are unnecessary redundancies or poorly negotiated contracts within a multi-location business network.
Cost Reduction and Bill Management-
Once Alexzander Consulting has finished a full audit of your telecom and data services, we also offer cost reduction and bill management services. This entails working with the carriers on the changes that we suggested. We will fix all errors and reduce your costs for you. Alexzander Consulting takes all of the legwork out of cleaning up your businesses telecom and data expenses.
Outsource Solution for Back Office Telecom and Data Support -
Many companies need additional back office support, but do not want to commit to a full or part-time employee. Alexzander Consulting can provide back office support with a highly trained telecom and data team on an hourly as needed basis. Some of the services would include billing issues, project management of orders through completion, cancellation of old services once new services are installed, creation of trouble tickets, and follow through until resolution.
IT Department Partnering -
Alexzander Consulting can work with your staff to develop and negotiate telecom services for your entire organization in order to get the best possible pricing for your company. We can help you realize economies of scale in your service agreements and ensure that your telecom costs are accurately distributed across all offices and departments.
Customer Support -
Alexzander Consulting can provide continued periodic reviews of your telecom invoicing as your business and communications needs grow. Changes in staffing or simply the addition of the latest wireless devices to your system can trigger opportunities and pitfalls which we can guide you through.